Network International, a digital payment solution frontrunner, has reportedly declared that it will introduce the WhatsApp feature for Business Banking services for financial institutions in Africa through a significant partnership with Infobip.
Notably, Infobip is a full-stack cloud communications firm and a global leading provider of A2P SMS services which will back Network International in fulfilling its commitment to financial institutions throughout Africa.
Along with assisting the financial organizations to reach their customers via a reliable and familiar channel, the contract will allow the companies to provide seamless services and top-class support in a timely, personal, and reliable approach.
For customers, it would imply that people can have quick and secure access to their money while making use of the latest chatbot technology to empower clients to manage their finances.
Hany Fekry, Group Managing Director, Processing at Network International expressed delight in launching WhatsApp banking throughout Africa along with Infobip. Hany also shed light on the company’s mission to improve and increase digital banking services throughout the continent by assisting financial institutions in reaching out to customers via a familiar and secure app for enhanced financial inclusion.
Meanwhile, Hana Bilbeisi, Regional Head, Partnership Sales, Infobip revealed the team’s excitement in partnering with Network International as empowering communities and individuals using communications and technology is the firm’s greatest values.
Hana added that by combining WhatsApp Business API, Network International customers could now access important information, anywhere and anytime.
For the record, Network International is a foremost enabler of digital commerce throughout Africa and Middle East, offering a full suite of technology-infused payment services to financial institutions and merchants of all sizes and types.
With offices in South Africa, Nigeria, Ghana, Kenya, and Egypt, the company marks wide a presence throughout Africa’s major markets, while registering business operations in all African nations.